Featuredsre

Real-Time Observability Stack

SRE Lead & Trainer

PrometheusGrafanaElasticsearchJaegerKubernetesPythonGo

The Challenge

A rapidly growing tech company had zero observability. Incidents were detected by customer complaints, debugging required SSH-ing into production servers, and the team had no understanding of system behavior under load.

The Solution

Implemented the three pillars of observability: metrics (Prometheus + Grafana), logs (ELK Stack), and traces (Jaeger). Built custom SLO dashboards, intelligent alert routing, and an on-call runbook system. Trained the team on incident response practices.

Results & Impact

Reduced MTTR from 3 hours to 18 minutes

Detected 95% of incidents before customer impact

Built 150+ dashboards and 200+ alert rules

Trained 40 engineers on observability practices